Saturday, March 5, 2011

Twitter for Dummies

One of my favorite tweeters out there is mktgdouchebag who's constantly delivering sarcastic and fun entries regarding online marketing. He and all his Twitter minions keep the lookout for weird and stupid marketing tricks that circle around the web. Two of his recent tweets made me laugh and got me thinking that someone should write a "Twitter for Dummies" handbook on what absolutely NOT to do on Twitter. Here are the first two tips that should be entered:

1. Don't argue online!

Well, simple as that. Don't do trash talk on Twitter! If someone else is writing bad things about your company - be the bigger person and focus on your own business instead of wasting time on arguing. Yes, people in general love drama, but your customers may not.

2. Don't give the competition the upper hand!

The contemporary art of constantly being online and constantly keeping everyone updated on what you're doing might be fun. In your personal life. Don't tweet about how you've just entered the XX Building to make a pitch for the XX Project. Oh, is that project out on the market? I might just have to deliver a pitch myself... and oops, it was better than yours!

This is fun! I think I'm gonna have to keep adding chapters to the handbook. Leave a comment if you've found something that could make the list!

2 comments:

  1. Good thinking, to much info can hurt your own interest. Always leave something to the imagination.

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  2. I agree. It's better to listen on Twitter to customers comments and once you find out about trash talk, the company should engage and move the conversation to a private level via email of phone. Once the situation is solved you can post it on Twitter again.

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